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Outsourcing Fuel Card Services

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How to reduce costs, manage flexibility and risk, while providing better service

When oils and other fuel retailers look to downsize their costs and reduce capital requirements, the question arises as to which functions should be outsourced.  One obvious candidate is the fuel card operation, since it represents a non-core activity which should, in principle, be delivered more effectively by a specialist external provider.  There are, however, complexities involved in separating fuel card and fuel marketing functions, which need to be properly worked through if the initiative is to succeed. 

It can be difficult to find skilled resources to provide informed opinion and professional outputs, while remaining independent of leading vendors and in-house solutions. Explundish is ideally placed to help with vendor selection, benefits realisation and wider programme delivery tasks.

Any company contemplating the outsourcing of its fuel cards needs to undertake the following strategic tasks:

1. Build a robust business case covering:

Reduced capital requirements and operating expenditure

Likely impact of innovation and compliance agendas

Growth opportunities by market

2. Determine the company’s true requirements for:

The core platform (for fleet and CRT customers, domestic and international)

Business process outsourcing

Adjacent services (e.g. self-service, customer relationship management)

3. Agree the right scope for the project (weighing up best-of-breed fuel card solutions vs. blanket ERP solutions, and any potential interface arrangements).

Explundish has up-to-date experience in delivering successful fuel card outsourcing programmes.  We recognise each client is different and has distinct opportunities and challenges.  We are ideally placed to assure the success of your programme.



Explundish was recently involved in an 12-month fuel card outsourcing bid for a Major Oil. At each stage of the tender, Explundish supported the process by providing strategic deliverables and insights.  Further details are available upon request.